4711 Trousdale Drive, Suite 209
Nashville, TN 37220
615-781-0709
Toll-free: 800-390-5280
Fax: 615-781-0766
 
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Please submit any billing inquiries through our information request form.

BILLING OPTIONS

Genetic Assays offers several billing options to our clients. We offer the flexibility and convenience of filing using any of the following options to best meet your needs:

  • Client billing: billing to group practice, health care provider and/or physician
  • Patient billing: billing the patient directly
  • Third-party-payer billing: billing to insurers with whom Genetic Assays, Inc.
    has a claims processing agreement
  • Medicare: Genetic Assays will bill Medicare and accept assignment.

CLIENT BILLING

Client billing accounts will receive an itemized statement for Genetic Assays' services once each month. Payment of the statement is due upon receipt. Should you have any questions or feel your statement is in error, please contact us immediately to prevent any delays in adjustments or payments. Please include your client number on all correspondence and payments.

PATIENT BILLING

If local or state requirements preclude providing the patient's name to ensure confidentiality, we will be unable to provide patient billing. If you elect to have your patients billed by Genetic Assays, the patient's name, address, and telephone number must be included on the Laboratory Request Form. An insurance copy is included with each initial bill to assist the patient when submitting a claim for Genetic Assays' services to an insurance company. The insurance company should pay the patient directly. The patient is solely responsible for the charges. Patient bills are due upon receipt.

On Genetic Assays' Laboratory Request Form please include:

  • Patient's full name
  • Patient's current address with apartment number and zip code
  • Patient's current phone number with area code
  • Guardian's (responsible party's) full name, address, and phone number

    THIRD-PARTY-PAYER BILLING

If local or state requirements preclude providing the patient's name to ensure confidentiality, we will be unable to provide third-party-payer billing. This option allows for billing to third-party-insurers with whom Genetic Assays has a claims processing agreement. For private insurers, please contact the billing department to ensure that Genetic Assays has a claims processing
agreement with them. Patients will be responsible for such charges as non-covered services, co-insurance charges, and deductible amounts depending on the type of coverage they have.


Genetic Assays will bill the patient's insurance company if the following information is provided:

  • Patient's full name
  • Patient's full address
  • Guarantor's (insured) name (if different from patient)
  • Insurance company complete name and address
  • Guarantor's (insured) group number
  • Guarantor's (insured) policy number
  • Proper ICD-9-CM diagnosis codes

MEDICARE

If your patient has Medicare coverage, please send us complete information. Genetic Assays will bill Medicare and accept assignment. Complete information must be entered on Genetic Assays' Laboratory Request Form at the time the specimen is submitted. Genetic Assays Medicare provider number is 3402805 Please provide:

  • Patient's full name (as it appears on the card)
  • Patient's current address with apartment number and zip code
  • Patient's current phone number with area code
  • Patient's gender
  • Patient's date of birth
  • Medicare HIC # (9 numerics + 1 alpha suffix)
  • Diagnosis (ICD-9-CM code)
  • Referring physician's name (first and last)
  • Referring physician's UPIN (5 digits with alpha prefix)*
    *This number must be included on Genetic Assays Lab Request Form at time of service.

If you have billing questions, contact the billing department at (615) 781-0709.

CURRENT PROCEDURAL TERMINOLOGY (CPT) CODES

CPT codes provided in this Directory are provided only as guidance to assist you in billing. The CPT codes listed reflect our interpretation of CPT coding requirements only and are subject to change at any time. It is your responsibility to verify the accuracy of the codes listed and to assign values to each code based on the reimbursement for your area.

If you have any questions, please refer to your CPT manual published by the American Medical Association. To verify reimbursement, or if you have questions regarding usage of a CPT code, please contact your local Medicare carrier.